Collective Impact - Planning and Change Management

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Planning and Change Management

Collective Impact provides planning and change management services to assist organizations and communities to envision the future and develop the necessary actions to realize it. We help clients create a "roadmap" to guide their efforts toward preferred results.

Collective Impact facilitates planning and change management processes for organizations and communities. We combine elements of traditional strategic planning, use a logic model - theory of change approach, and provide tools that assist clients through each step of their change process. Collective Impact guides clients through all phases of planning and change management, including issues analysis, vision and mission development, action planning, and benchmarking and monitoring change efforts. We can also help clients communicate, brand, and evaluate their efforts.

Our approach is mission-driven, meaning that we help clients focus on why they exist and ways to better implement their efforts to realize their mission. Collective Impact understands that clients are at different stages of organizational or community development. We customize our approach to address each client's unique needs and situation.

Collective Impact has experience providing planning and change management services for many entities, including non-profit organizations, governmental agencies, entrepreneures, multi-disciplinary groups, collaboratives, and systems of care. We are skilled at helping to achieve consensus among diverse groups of people.

Collective Impact has specific experience assisting clients in developing outcomes frameworks for benchmarking, identifying trends, and monitoring success. These frameworks help clients to demonstrate returns on investments and value-added benefits to funders, customers, policy makers, or the general public.

Collective Impact also works with communities to integrate their children and family service systems. We help communities identify where they are on the integration continuum and develop the necessary steps to move forward. Connect The Dots is a "creative communities" development strategy that helps strengthen community capacity and enrich social capital.

Planning and change management services from Collective Impact can help clients to be proactive rather than reactive, to create change and improvement rather than react to change. This will better position organizations and communities for greater success.

What's New

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Collective Impact is working with faculty members of the University of Tennessee Knoxville, Center for Sustainable Business and Development, Department of Political Science, and Department of Retail, Hospitality, and Tourism Management to conduct a research project to better understand Appalachian tourism and identify opportunities to grow tourism activities and encourage business development throughout the region. The project is funded through a competitive grant from the Appalachian Regional Commission (ARC) - a federal economic development agency. The project is the largest and most comprehensive study of tourism ever conducted by the commission, which covers 205,000 square miles across 420 counties in 13 states. Results of the study will help us better understand the state of tourism of the region, new growth areas for tourism in Appalachian communities, and best practices and successful strategies to help the communities succeed. The project will use research, surveys, site visits, and focus groups as part of the research method. The project also will identify communities to use as case studies to illustrate local tourism success stories and best practices for tourism business development.

Success

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Collective Impact developed a community housing plan using our signature Community Design Innovations model with Coalfield Development Corporation, Inc., and a diverse team of stakeholders in Lincoln County, West Virginia. Community Design Innovations is out signature service for facilitating "collective impact" among diverse partners from various disciplines and sectors. It is a promising practice for leading communities of geographic location and/or common purpose through a holistic and integrated planning process. Community Design Innovations is a model for training and developing a backbone team of community stakeholders in comprehensive outcome-based planning and development. Coalfield’s mission is to be a community based organization that provides affordable homes, creates quality jobs, and generates opportunities for low income families in southern West Virginia.

Testimonials

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"Doing work that changes the circumstances in a community is not only difficult to do, it is also hard to talk about. What is needed to make the change happen? What partners and what activities? What will the change look like? How will we know if we are making progress? These are the questions that our group (professionals working with Community Action Agencies across the country) had at our last annual in-service. Collective Impact was able to clarify the relationships and the dynamics of this community approach so that we left with greater knowledge, increased understanding, and a much better perspective on all the issues. Thanks so much, Bruce!" ~ Barbara Mooney, Director, Association of Nationally Certified ROMA Trainers, Harrisburg, PA

Resources

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Large-scale social change requires broad cross-sector coordination. Collective Impact is not only the name of our consulting firm, but is also our guiding principle and approach that has directed how we interact, perform, and succeed with our partners over the past almost two decades. The "Collective Impact" approach is highlighted in the article titled "Collective Impact" in the Winter 2011 Stanford Social Innovation Review.

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